Internet on android is configured but does not work. Why the Internet does not work on the phone - The main reasons and solutions

12.10.2019 Water heaters

Good time everyone!

Today it is impossible to imagine a phone without an Internet connection. (at least for most): part of the functionality will simply be cut off (neither find out the weather, nor answer messages in social networks, nor overlook the latest news ...).

In general, the reasons for the lack of Internet on a mobile gadget are not so few. In this article I want to highlight the most basic of them (the most popular ones that almost all users face). I think the note will be very useful and will help you out in difficult times ...

And so, closer to the topic.

Addition!

How to increase the volume on Android (too quiet, I miss calls) -

Reasons why the Internet does not work on the phone (Android)

This article, I think, should be divided into two parts: in one, to analyze problems with mobile Internet (the same 3G / 4G), in the other - when the Internet does not work through a Wi-Fi network.

No mobile internet

Is the balance in place?

Perhaps this is the first thing to start with. Even if you just deposited 1000 rubles yesterday. to the account - they could "evaporate" from it (for example, if yours - it could transfer funds to another number).

To check the balance, you can use your personal account on the operator's website, or use the following USSD requests (see the screen below):

  1. Megaphone: *100#
  2. Beeline: *102#
  3. Tele2: *105#
  4. MTS: *100#

Are you in a network coverage area

If you are outside a major city, please note that 4G (and maybe even 3G) may not work in this area. The territories of our country are quite large, and there are places where there may not even be a simple connection ...

In order to find out the coverage area of ​​​​your operator - just go to the official. website of your mobile operator and see the map. For example, MTS has it (see the screen below).

By the way, in this regard, it would also not be superfluous to pay attention to the signal level. For Android devices, this can be seen by the network icon at the top of the window (see example below).

Is the limit enabled in Android settings?

In the Android settings there is such a "trick" as limiting traffic when a certain limit is reached (i.e. the phone itself monitors statistics, and so that your balance does not go negative, it turns off mobile data transfer in time). True, usually a notification appears on the screen, and you should be aware that this is the reason ... (but you never know ...).

You can view the set limit and limit in the Android settings in the "Data transfer" section (see screenshot below). You can also set new options there.

Whether the traffic has ended (perhaps your tariff limits have been exhausted)

This is the most common reason for not having internet. Even a limit of several tens of gigabytes can be spent by watching a few online movies (for example).

You can find out the "balances" at your tariff in the operator's personal account (or by calling the call center). At Megafon, for example, all this is quite simply organized: just open the appropriate tab in the personal account.

Check your internet settings

In some cases, the settings on the phone required to access the Internet are reset. The easiest way to get them again is by calling or sending a USSD request to the operator. Below is a small table with 4 popular operators in our country ...

You can, by the way, set these parameters manually (but in my opinion, this is troublesome). To do this, open the Android settings section "APN access points", and enter the following parameters from the table below (screenshot to help).

Parameter plate for large 4 operators.

SIM card problem

If you bought a new phone, then put in an old SIM card and found that the Internet is not working - it may be that you just need to replace it with a new one (this may also be necessary if you accidentally damaged it). Fortunately, operators give out new SIM cards for free (at least for now ...).

To double-check, you can remove the SIM card and insert it into another phone. Such a simple test will be able to tell you exactly what the problem is: with the device itself, or with the card...

No internet over Wi-Fi

Problems with accessing the Internet via Wi-Fi are a separate "mansion" (that's why I put them in a separate category).

Note! If you want to connect your phone (on Android) to a Wi-Fi network, but it does not see it, check out this instruction:

Is the date and time wrong?

This is the first and very popular reason. And, to clarify, check not only the time itself, but also the time zone, date formats. Try to set them manually and then check the network.

Pay attention to security apps

Often, when access to Wi-Fi can be blocked by antiviruses (especially when the maximum level of protection is enabled). Most often this applies to public Wi-Fi networks, somewhere in parks or airports (antiviruses strongly dislike them, considering them to be rather "leaky" through which personal data can leak).

During testing, you can disable the antivirus (or add your home network to the list of trusted ones).

Try deleting the Wi-Fi network in the settings and reconnect to it. You can do this in the section "wi-fi" .

ISP's DNS servers crashed

To replace them, just open the settings of the Wi-Fi network to which you are connected and specify DNS from Google (they will definitely be no worse than from your Internet provider). In my example, I specified 8.8.8.8 and 8.8.4.4.

Addition to the above!

If none of the above tips helped you, it may be worth trying to reset all phone settings to factory settings (i.e., perform a Hard Reset). I note that in this case, all user data will be deleted (you must first backup them), but at the same time, all parameters (including those responsible for the operation of the Internet) will be reset (Which usually solves the problem if it's not related to the phone's hardware...).

Addition!

How to reset Android settings to factory settings (i.e. delete all data from your phone, tablet) -

That's all for now...

Alternative solutions in the comments are welcome!

The Internet does not work - they forgot to pay the fee, the settings block access. The lack of electricity is indifferent to the towers. Autonomous power supplies will ensure uninterrupted operation of networks. Puzzle the nearby office.

MTS gives advice that sometimes eliminates the problem. Dial 0890 (03.MTS help) on your phone, follow the instructions of the voice menu to listen to the recommendations yourself:

  1. Swap the SIM cards of the phone (devices that provide 2 slots). More often the second socket is deprived of support for modern technologies.
  2. Activate by opening Internet settings, network type 3G / 4G.
  3. Charge your mobile when you see the charge level of 20%. Applies to laptops and tablets.
  4. Previously, the rest of the traffic gave the request *217#. Now the best way to find out the balance is the My MTS application. Since the network hangs, use a stationary PC, a browser. Visit your personal account, find out the rest of the meters.
  5. The traffic is over. Activate the next package (Turbo button).
  6. Order Internet settings, WAP, MMS. Ways: personal account, call 0890.
  7. Close programs that initiate traffic (antiviruses, torrents).
  8. Test a nearby site. The operation of the resource means: the Internet connection is functioning properly.
  9. Stay close to the window.

Technical details

  • The stable operation of wireless protocols is ensured by the immobility of the mobile device. Sounds weird - works flawlessly. Dancing signal level negatively affects the quality of information transmission. Try to fix the position of the device (phone, tablet).
  • Craftsmen make external antennas, mainly biquadrat (stationary version), vibrators. The speed noticeably increases, the reception is confident. Aces complement the design with an external amplifier, achieving amazing results.
  • Smartphones allow mobile network traffic to be banned. Check the settings according to the device instructions.

It is difficult to immediately say why the Internet does not work on the phone. There are quite a few reasons that can affect the quality of the Internet. The problem may be related to the equipment itself, poor network signal, lack of necessary settings, etc. Of course, there is no universal way to solve the problem. Before you fix the problem, you need to find out why there is no Internet, that is, determine the specific cause.

As part of this review, we will tell you why there may be no Internet and how to establish a connection to the network. The instruction will be relevant regardless of which operator you use. It does not matter if the Internet does not work on MTS, Beeline, MegaFon, Tele2 or Yota, we will try to help you fix the problem, of course, if possible.

Reasons for the lack of Internet and ways to solve the problem

A modern person is dependent on the Internet and many find themselves restless when their phone does not want to connect to the network or loads pages too slowly. Do not rush to panic, for sure the problem can be quickly fixed and everything will return to its place. We have prepared a list of the most common reasons why the Internet may not work. For each reason, a separate instruction has been prepared, guided by which you can solve the problem.

Internet may not be available for the following reasons:

  • Lost settings;
  • The subscriber is outside the network coverage area;
  • Technical work is underway on the operator's side;
  • The device is out of order;
  • There is no money on the balance of the phone;
  • The Internet traffic available within your tariff has ended;
  • Disabled data transfer on the phone;
  • Automatic network registration failed.

As you can see, there are many reasons for the lack of Internet, and we will consider each of them in detail. Of course, other reasons are possible, we have listed the most common ones. If it is difficult for you to determine why the Internet does not work on your phone in your case, then read the article in full and check all the reasons.

  • Attention
  • In some cases, the subscriber cannot influence the solution of the problem associated with the lack of Internet. For example, if the cause is in the device itself or is caused by technical work on the operator's side.

Missing internet settings

It is likely that the Internet does not work due to the lack of necessary settings. Do not rush to write off this reason, even if you previously accessed the Internet from your device, but at some point it became impossible to connect to the network. The settings could just go wrong. In any case, we recommend that you check the Internet settings on your phone. If you do not have the necessary knowledge, your operator will help you. Contact the help center or order the settings yourself using a special command or SMS.

Request to get internet settings for the most popular operators:

  • Beeline. Call 06503 ;
  • MTS. Send an empty SMS to 1234;
  • Megaphone. Send SMS with text 1 to number 5049;
  • Tele 2. Call 679 ;
  • Yota. Order settings via .

If you use a different carrier, please call the help center to order settings. Ask a specialist to send you automatic Internet settings. Still no internet after updating settings? Move on to the next reason!

The Internet is disabled at the initiative of the operator

Have no idea why the Internet is not working on your phone? Perhaps you simply ran out of traffic and the operator turned off your Internet access until the end of the billing period. Many will consider this reason too banal, but believe me, the absence of the Internet is often associated with this.

Perhaps it makes no sense to explain how to remedy the situation in this case. You need to wait for the next traffic package to be charged or order an additional Internet package from the operator. If you do not know how much traffic is available to you, get this information using your personal account or a special team.

Request information about the rest of the traffic for the most popular operators:

  • Beeline. Call 06745 ;
  • MTS. Dial USSD command * 111 * 217 # ;
  • Megaphone. Dial USSD command * 158 #
  • Tele 2. Use the command * 155 # .

If, after requesting information about the rest of the traffic, it turns out that you have already used up the Internet available until the end of the billing period, connect an additional package. A description of additional Internet traffic packages and commands for connecting them can be found on our website or on the official resource of your operator.

Other reasons for the lack of Internet

Haven't been able to find out why the Internet does not work on the phone? Perhaps the reason is so banal that you don’t even think about it, for example, you have a negative balance or data transfer is disabled. Below are the possible reasons for the lack of internet.

  1. Disabled data transfer. Check if the data transfer feature is enabled on your phone. Depending on the phone model, the path to this function may differ. On most devices running on the Android operating system, data transfer is enabled in a special menu that can be called up by swiping from the top of the screen to the bottom.
  2. No money on balance. Internet and cell service not working? In such a situation, the first step is to check the balance. Perhaps there was a planned write-off of funds (due to the presence of some kind of paid subscription). If the balance is negative, then to restore access to the network, you just need to replenish your account.
  3. Bad network signal. If you can't get a connection, don't be surprised if you don't have internet. Unfortunately, cellular communication has not yet covered all corners of the country, so this reason is the place to be.
  4. Technical work on the side of the operator or high load on the network. Quite often, the lack of Internet is caused by some actions of the operator himself. For example, technical work may be carried out, in connection with which the Internet will not work. Also, do not forget about such a nuance as network congestion. These reasons cannot be determined independently on some grounds. Call the support center and clarify what is the reason for the lack of Internet.
  5. Device problem. Technique is not eternal and sooner or later it fails. You may not be able to access the Internet because this feature is no longer supported by your phone. It is difficult to determine this reason without certain knowledge of the phone device, so you first need to check all the reasons listed above. If all else fails, it makes sense to check the device by contacting the appropriate specialist.

We hope you found out why the Internet does not work on your phone and solved the problem. Of course, other reasons for the lack of Internet are possible, but it is not possible to consider them all within the framework of one review.

The ability to “dive” into the Internet at any moment to find the necessary information, check mail or just for fun has become a familiar and even necessary reality of modern life.

It becomes even more offensive when access to the mobile Internet suddenly disappears. And according to the unwritten "law of meanness" this happens just when it is especially needed. So, let's talk about the causes of Internet access failures and the possibilities of its restoration.

Problem in the router

If you are not using mobile Internet (from a mobile operator), but a Wi-Fi connection through a router connected to a fixed line, then most likely the reason is a router failure. To restore communication, just turn off and turn on the router, after which the connection is restored.

To use a secure Wi-Fi connection, you need to connect by entering the device's LAN password. Without knowing this password, you will not be able to connect to the router and use it to access the Internet.

There is, of course, another way out - to try to make an antenna to receive a free Wi-Fi signal from the nearest distribution point. It is not difficult to find such a router in a large city - they are usually equipped with cafes and restaurants, educational institutions, libraries, some government agencies, etc.


Many "craftsmen" are now taking advantage of this to access completely free Internet by connecting to these distribution points using homemade antennas and signal amplifiers.

Coverage problem

Mobile Internet depends on mobile network coverage, signal strength, station congestion and other factors. Therefore, if the Internet on your mobile phone suddenly disappeared, try:

Check for a network - if it has disappeared, the Internet will not work either;

Check the signal level - too weak a signal may be insufficient for a full exchange of data packets;

Try to open other sites - perhaps the problem is in the address of the site you want to visit.


If you find out that the Internet really does not work due to the lack of a mobile network, nothing can be done - you will either have to change your location and look for an area in which there is a strong reception of the mobile station signal, or put up with the inability to use the usual service.

Phone problem

The more complex the device, the easier it fails - this axiom also applies to mobile phones. There may have been some kind of malfunction in the operating system of your smartphone - to fix it, try turning your phone off and on again. Often after that, the connection is resumed, and you can freely use the Internet.

If this is your first time accessing the Internet from this phone, you need to check the settings and parameters specified in the corresponding section.

All mobile operators send Internet settings automatically, but for some rare models, sometimes you have to manually set the settings. To do this, it is better to contact a specialist in the service department of your mobile operator.

The rarest case is a hardware malfunction, i.e. phone itself. Here, the possibility of recovery can only be assessed by a specialist in the repair of devices.

Account problem

This happens not so rarely - you simply forgot to top up your phone account or mobile Internet account on time, and the operator turned it off as soon as the money ran out.


The problem will be solved as soon as you get to the nearest recharge terminal and deposit the required amount into your account.

A phone or tablet ceases to be so useful and interesting if you no internet access, social networks, fresh news and the ability to get an answer to any question. If, nevertheless, there is a problem with accessing the Internet on an Android device (tablet or phone), you can always find out the cause and fix it.

The very first action that must be taken if it is impossible to use the global network is check balance, often the operator limits access to the Internet with a zero or minimal negative balance, even if there is free Internet traffic. If the balance is positive, but there is no access, we check the device further.

Most phones provide having two sim cards, in the phone settings there is an item "SIM card manager", there you need to select which of the cards will be responsible for accessing the Internet (a situation may arise when it is set in the phone that SIM card number two is responsible for accessing the Internet, and its not there at all).

If the balance is positive, the desired SIM is selected, but there is no access, check if it is enabled data transfer, for this we lower the top curtain on the working screen of the device and turn on mobile data, if the miracle did not happen, then the phone does not have settings.

The easiest way to get automatic settings is to call your mobile operator. There you can also clarify whether you have all the necessary services for accessing the Internet (data transfer service) in your room. The operator number is most often indicated on the SIM card itself or in the service agreement.

There is another simple way to get automatic settings - remove the SIM card from the phone and install it again, the mobile operator reacts to the new SIM registration on the network and sends the settings in the form of SMS messages on its own. Settings are enough install and reboot device. It happens that the device does not support automatic settings (for example, the device is not certified).

If for some reason the automatic settings did not come to you or did not suit you, you must register manual settings.

Manual Internet setup

Open the phone menu and look for "Settings"

Select in the menu "Wireless networks" (or "More ...", or "Advanced") → "Mobile network" (or "Mobile networks", or other similar name) → "Access point" (or "Access points", or " APN").

Press the soft key (touch key) with the image of a square (or the + icon in the upper right corner of the screen), select "Create" or "New access point"

We register the operator settings (access point name, APN, password, username). Video on manually setting up mobile Internet for the main operators of Russia, Ukraine, Kazakhstan, Belarus can be found by Settings are written in Latin. Each operator has its own settings, which can be found on the official website.

Press the soft key (touch key) with the image of a square (three dots in the upper right corner of the screen can also perform this function), select "Save".

Mark the access point with a checkmark.

We reboot the device. An internet icon should appear at the top of the screen.

The settings for tablets and phones are identical.

If you correctly followed all the instructions, then most likely you already use this blessing of civilization and are aware of the latest events. If, nevertheless, difficulties arose and you are unable to cope with them on your own, contact a communication salon or an Internet provider, they will certainly help you.

The ability to “dive” into the Internet at any moment to find the necessary information, check mail or just for fun has become a familiar and even necessary reality of modern life.

It becomes even more offensive when access to the mobile Internet suddenly disappears. And according to the unwritten "law of meanness" this happens just when it is especially needed. So, let's talk about the causes of Internet access failures and the possibilities of its restoration.

Problem in the router

If you do not use mobile Internet (from the operator), but through a router connected to a fixed line, then most likely the reason is a router failure. To restore communication, just turn off and turn on the router, after which the connection is restored.

To use a secure Wi-Fi connection, you need to connect by entering the device's LAN password. Without knowing this password, you will not be able to connect to the router and use it to access the Internet.

There is, of course, another way out - to try to make an antenna to receive a free Wi-Fi signal from the nearest distribution point. It is not difficult to find such a router in a large city - they are usually equipped with cafes and restaurants, educational institutions, libraries, some government agencies, etc.



Many "craftsmen" are now using this to access completely free internet, connecting to these distribution points using homemade antennas and signal amplifiers.

Coverage problem

Mobile Internet depends on mobile network coverage, signal strength, station congestion and other factors. Therefore, if the Internet on your mobile phone suddenly disappeared, try:

Check for a network - if it has disappeared, the Internet will not work either;

Check the signal level - too weak a signal may be insufficient for a full exchange of data packets;

Try to open other sites - perhaps the problem is in the address of the site you want to visit.



If you find out that the Internet really does not work due to the lack of a mobile network, nothing can be done - you will either have to change your location and look for an area in which there is a strong reception of the mobile station signal, or put up with the inability to use the usual service.

Phone problem

The more complex the device, the easier it fails - this axiom also applies to mobile phones. There may have been some kind of malfunction in the operating system of your smartphone - to fix it, try turning your phone off and on again. Often after that, the connection is resumed, and you can freely use the Internet.

If this is your first time accessing the Internet from this phone, you need to check the settings and parameters specified in the corresponding section.

All mobile operators send Internet settings automatically, but for some rare models, sometimes you have to manually set the settings. To do this, it is better to contact a specialist in the service department of your mobile operator.

The rarest case is a hardware malfunction, i.e. phone itself. Here, the possibility of recovery can only be assessed by a specialist in the repair of devices.

Account problem

This happens not so rarely - you simply forgot to top up your phone account or mobile Internet account on time, and the operator turned it off as soon as the money ran out.



The problem will be solved as soon as you get to the nearest recharge terminal and deposit the required amount into your account.


Since its inception, many people have had problems with the Internet. Especially when it comes to working with a mobile operator. Perhaps this is a very common and unpleasant phenomenon. What to do in cases where the Internet does not work for MTS? There are a lot of options, to be honest. And now we will try to deal with everyone.

Negative balance

Let's start with mobile internet. With it, most often there are failures and malfunctions. So, you picked up the phone and noticed that the Internet does not work for MTS. What should be done in this situation?

For example, for starters - check the balance of your phone. Our today's operator has one rule - only subscribers who have "plus" on their account can use the Internet. Even if you paid for the selected connection package a month in advance.

Found that you have a negative balance? Just close the debt and wait until you receive a message about unblocking the number. That's all. Now we know how to act if the Internet does not work on the phone ("MTS"). But this is not the only scenario.

Engineering works

Also, failures in working with the World Wide Web at cellular operators can be observed during technical work and prevention. These events have not been announced for a long time. Only if the process is long.

Your Internet does not work on your phone ("MTS")? Then call the service center on the hotline, and then find out what's wrong. Maybe there was some kind of accident, or technical work is really being carried out. Is the answer positive? In this scenario, all you need is patience. When all failures and work are completed, the performance of the Internet and communications as a whole will be restored.

Bad signal

True, not everything is always so bad. Quite often, if the mobile Internet does not work ("MTS", "Beeline" or any other mobile operator you have), the reason may be a bad signal. That is, you are far from the transmission tower. And because of this, there are failures in the work.

In addition, the cause of this behavior can be a huge load on the network. Even if you are in the city center where the transmission lines give the maximum signal, the Internet may not work. Or do it very slowly. Change your location and also wait a bit. Until the load on the network subsides. Often it is enough just to get away from the place where the MTS Internet does not work well.

Viruses

It is also worth noting that quite often the World Wide Web refuses to work due to the presence of viruses on the gadget. This applies to both phones and computers. In the second case, this phenomenon occurs more often.

In order to get rid of the problem, you will have to scan the gadget, clean it of infection and spyware, and also reboot. After that, check if everything is in order. Does MTS have no internet? Take your phone to a service center. Or to the operator in the nearest office. Explain what you think about infecting the phone. Let them help you there. Often in the case of smartphones and tablets, this is the wisest decision.

If the problems relate to the computer, then you should clean the operating system yourself. This is where an antivirus comes in handy. Scan your computer, find viruses, treat dangerous files. Then delete what's left. Now you can reboot and check if everything works. Not? Then we continue to think further, what is the matter.

Drivers and Settings

In principle, we figured out the phone and tablet. If the Internet does not work for MTS on these gadgets, you should not panic. Just go through all the above solutions one by one. But if we are talking about the home Internet, then you have to try. After all, the connection is through a computer.

And therefore, quite often, home Internet (MTS or any other operator) does not work for users due to the lack of drivers, as well as reset hardware settings. The situation is corrected easily and simply - by installing the software for the modem. All settings will be set automatically.

Where to get drivers? Or from the official website of "MTS", or directly from the kit with the modem. A few minutes of waiting - and all problems are solved. Make sure the whole process runs smoothly. Otherwise, there will be no result from the drivers. In addition, to connect the MTS Internet, you must have content called "MTS Connect" installed. Usually it is installed along with the drivers. If it is not available, find the program for your operating system on the official MTS website.

Hardware issue

Sometimes there are situations in which the World Wide Web refuses to work due to a modem malfunction. Or its incompatibility with the operating system. This has been a fairly common occurrence lately. This is especially true for users who have upgraded their computer to Windows 10.

Are you having problems connecting "MTS"? Internet does not work? Check if the modem is working. It is advisable to connect it to another computer with exactly the same operating system. Also, pay attention to the system requirements for establishing contact with your "machine". With their discrepancy, one should not be surprised at the refusal to work. You can change the operating system and retry the connection. If it turns out that the modem is to blame, it will have to be replaced.

In this article, we will look at the easiest ways internet access settings via phone.

Currently, setting up your phone to access the Internet is very simple. All the operators of the big three came up with a variety of automatic settings for accessing the Internet through the phone.

We will consider both general methods and specifically for MTS subscribers.

The easiest way to automatically configure Internet access through your phone is to call with MTS mobile phone to 0876 (toll-free). All you need to do is just call this number, listen to the autoinformer and hang up. In response, after 2-10 minutes you will receive automatic settings for accessing the Internet via your phone and automatic settings for using the MMS service from MTS.

It is important to understand that there are two types of Internet access:

  1. WAP GPRS
  2. Internet GPRS

Internet access via WAP GPRS is ten times more expensive than Internet GPRS. Many JAVA applications will not even work with WAP GPRS for the reason that it will be very expensive, so these applications are specifically limited to WAP GPRS.

To access the Internet comfortably through the phone, they usually use the most popular mobile browser. mini Opera. A lot of people also use the app. Jimm for ICQ. Both of these applications will only work over Internet GPRS.

The method of automatically configuring the phone for accessing the Internet through the number 0876 indicated above will allow you to configure the phone via WAP GPRS. Therefore, it is not suitable for everyone.

To automatically configure the phone via Internet GPRS, you need to send an SMS message with the word internet to a free number 1234 . After that, after 2-10 minutes you will receive automatic settings. Internet GPRS as long as your phone supports auto setup. Most modern models support this method of setting up your phone to access the Internet.

It is worth noting that not all models also support Internet access via, many old models, as well as some budget models, can access the Internet only via WAP GPRS. There are models that allow you to access the Internet via Internet GPRS, but do not support automatic settings.

In the future, there are plans to publish here detailed manual phone settings for accessing the Internet via phone. Perhaps this will be done at the request of our readers.

If you are faced with the fact that you cannot configure Internet GPRS on your phone, then write about it in the comments.

We need to know:

  1. Your region
  2. Your phone model (if you don't know, you can usually see the phone model under the phone's battery)

The second way to set up Internet access via Internet GPRS for free is through a special form. http://mobile.yandex.ru/tune.xml
This method of accessing the Internet through the phone is suitable for both subscribers MTS so for Beeline, Megaphone and other mobile operators.

Just choose your operator, phone model, enter your phone number and click get settings via sms. The settings will come and you just have to save them.

How to understand what settings you have by default Internet GPRS or WAP GPRS. You can see this in your profile settings. Of course, this is done differently for each phone model. Therefore, if you do not understand how this can be done, then you can try running the mini Opera or Jimm application, if it does not start, then the WAP GPRS settings, and if it works, then you have Internet GPRS configured exactly - there is no other way.

This post will be updated. Write what other questions you have about setting up your phone to access the Internet.

Manual settings for accessing the Internet via a mobile phone:

  • Sony Ericsson: For example

It is rare that no one has encountered such a problem. It seems that everything should be in order: the phone is working, the SIM card is inserted, the contract with the provider is concluded - but there is no access to the Internet. And just about he was still there, and after a minute - as if it had not happened. A familiar situation, isn't it? If the Internet does not work on your phone, then do not despair and rush headlong to the service center.

With very little effort, you can really cope with the problem and without someone else's help. the Internet on the phone is configured a little differently than on a regular personal computer, and this often causes difficulties for users. What interface elements are responsible for setting up the connection? What are the possible reasons for denial of network access? We will consider all these issues in our note. The most banal reasons get the least attention. And absolutely in vain. Here is a short list of them:

  • The Internet on the phone is disabled for non-payment. That is, you have a negative balance in your account.
  • The phone does not connect to the Internet because you are out of network coverage.
  • The data transfer option has failed.
  • In all other respects, a normally working mobile phone did not go through the automatic registration procedure.

The likelihood of the above is quite high. It is by checking these options and troubleshooting these problems that we will begin our fight with the disappeared network.

The simplest tests

First, we check the state of the balance. Each provider offers its own way. Read the instructions or rummage through the contact list - there is usually a corresponding number there. To get account information, type *, then a three-digit code (unique for each operator), followed by the # symbol and press the call button. In response, the display shows the value of the amount available for payment of calls. If the wallet is empty or there is a cash overrun, replenish the account and the Internet will appear.

We will assume that everything is “OK” with the balance. What to do next? We look at the network connection indicator. If it is disabled, it means that you are out of range. The only cure for this is to get out of this place.

All modern smartphone models have a special option. It's called Data Transfer. To get to this setting, do the following:

  • Go to the connection settings menu.
  • Click on "More".
  • Click on "Mobile Network".
  • On the screen that opens, check the "Mobile data transfer" box. The figure below is a good illustration:


What to do if there is still no internet? You can try turning your smartphone off and on again. Sometimes it helps. The fact is that 3G networks often stop responding after leaving the subway and in other cases getting into the access zone from places where there is no network. In this scenario, the machine is unable to connect to the network without rebooting.

Restore settings automatically

It happens that the device has lost its network settings. Restoring them is not difficult and can be done in two different ways: get the settings from the operator or perform the configuration manually. Of course, the first method is preferable. Just because it's easier. No need to bother yourself with all sorts of technical details. For some time now, this service has become available from every mobile operator. To download the settings from the provider's server, you need to call a specific number or send an SMS to the number. For Beeline, this is a call to 06503, for MTS - SMS to 1234, Megafon receives SMS to 5049, and Tele2 is waiting for your call to 679.

In response, the operator will send a package of settings to the phone, which will automatically register in the operating system of your phone - that is, you don’t have to do anything with “handles”. If you do not know the "magic" number of your operator, then refer to his website - this information should be there.

Restoring settings manually

Everyone is theoretically capable of setting the parameters manually, but not the one who is not at all friendly with the OS of his smartphone. Here is a brief instruction (for more or less experienced users it should be enough):

  • We get to the APN access point settings. Usually through the items "More" => "Mobile network" => "APN access point".
  • Create a new access point by clicking on the plus sign. A form will open with fields to fill out. Here you will need to set the connection name, username, APN parameters and password to enter the network.
  • We take the field values ​​from the following table, it contains data for each operator:


Enter the values ​​in the fields, save and reboot the phone. If, after switching on, the network is still absent, it means that things are bad and you have to go to the specialists. Here, in principle, is all you need to know about why the Internet does not work in your own phone.